(1) Shipping

Singapore

Complimentary tracked courier for orders above S$100. We take 1-3 business days to dispatch, our courier partner takes another 1-3 business days to deliver. For urgent orders, please let us know and we will dispatch within 1 day to the best of our ability. 

International 

Complimentary tracked courier for orders above S$150. The estimated delivery time is 10-25 working days from date of order placed. If you need your order sooner, please reach out to us.

Important

We will make sure that the parcel is well packed and a tracking code will be provided to you upon dispatch. We are not held liable for lost or damaged mails by the courier service provider.

(2) Product Care

Gentle Touch 

Our handcrafted pieces are often delicate in chain and connections. Be gentle and refrain from unnecessary strenuous tugs.

Care by Material

Our S925 ware are perfect for daily showers but oxidization may occur. Shine them with the polishing cloth we add in your parcel.

Our gold plated ware are laced with a strong protective coating to ensure durability. Showering with jewelleries are fine if your products do not contain chemicals such as perfume.

(3) Returns and Exchanges

We accept exchanges within 7 days from the date of original parcel delivered, in original, unworn condition. Shipping will be borne by the customer. Exchanged items cannot be re-exchanged. We will only accept purchase exchange ONCE.

We accept unworn returns within 7 days from the date of original parcel delivered via store credit of the purchased amount excluding courier fee. 

The item must be unworn and original packaging still intact. All items must be shipped back to us in the original box to avoid damages and any returns received damage will not be refunded. 

Sale items and items bought using store credits are non-returnable and non-exchangeable. 

If you have received a damaged, or incorrect item, send us an email at ask.sundaystudio@gmail.com with a clear photo of the defect or the wrong item you received, along with your name and order number. We'll get in touch to have your item replaced or refunded via store credit. 

(4) Replacements and Repairs

Purchases can be replaced ONCE, within 7 days from the date of original parcel delivered, if your item is damaged or if you have received the wrong item. This does not cover damages caused by wear and tear, and does not cover lost items.

Chargeable repair services are subjected to availability. Each request will be assessed on a case-by-case basis, and charges will be advised upon assessment.

| We reserve the right to change or modify any of the terms and conditions stated. |